I was dragged back here by a friend, and it's not as bad as I originally thought. The place is always busy, but never too busy not to find a seat. The waitstaff appears and disappears, one server morphing into another. You never seem to know who's waiting on you, and they never come when you need something. They're not very good at answering questions either.
You would think that a restaurant revolving around the meatball would have killer meatballs. But they don't. The meatballs are dense and flavorless.
Last time I was perturbed by the lack of bread. This time I learned that if you order sliders you get lots of bread. I ordered three with different sauces - the crack sauce, a chicken gravy sauce and a cheese sauce. The only one that compensated for the bland meatball was the chicken gravy. But the bread (bun) was really good. It'd be nice if it were preceded by a salad...