I went here with a Groupon, and was greeted by the tired, unsmiling owner. She offered the shellac upgrade for $17, but I was fine with a regular "natural" mani-pedi for now. The mani-pedi itself was OK, they have a decent selection of colors to choose from. Because I had a Groupon, I felt like I was being treated here like a third class citizen, as the other employees and the owner were a LOT more friendly and tried to engage in conversation with the other patrons, while they were unsmiling, laconic, and worked as quick as they could to finish my mani-pedi, as well as another Groupon customer's mani-pedi. Seriously, if you didn't want to deal with prepaid customers using Groupon, why did you even participate in the program? I thought the idea was to wow the customers with your service and quality, to get the customers to come back. But, to be fair, perhaps some Groupon customers aren't the best? I saw the other Groupon customer with an appointment leave the shop right after the manicurist said she was done, and unless she left the tip when I was not looking, I did not see her leave anything. Groupon people, please tip, and tip based on the regular price!