My wife and I eat out just about every night. Since this is very close to our home, we've eaten there 10-12 times. And Aug. 31 is going to be the final time. It is extraordinarily slow and the service isn't very good.
We walked in last night at 6:20 p.m. There were people waiting, but it was obvious from looking around the dining room that seats were available. The hostess told us the wait was 20-25 minutes, so we decided to wait. We got called for our table at 7:08.
As we were led to our table, there had to be 15 tables/booths open, which made one question why it took so long.
When we sat down, the waiter came over reasonably quickly. My wife had a drink I'd walked up to the bar to get, but I had nothing. Took 15 minutes for me to get a glass of iced tea. It was long to order, then it was very long before our food came out.
My experience has been that the food is good, certainly not great. On this particular visit, my wife had the cedar plank salmon (which I've had numerous times) and I had the bacon-wrapped filet. My filet and the grilled vegetables were good. It was a solid B. My wife thoroughly enjoyed the salmon, as I have when I've had it in the past.
They serve rolls with the meal in the pan, but our rolls were cold (butter wouldn't melt on them).
The waiter was pleasant, but slow, and didn't make any major mistakes.
But all in all, we were in there for two hours and paid $90 (including tip) for our meal.
The long waits make it not worth it for me. We won't be going back any time soon. I recommend the Montana Steakhouse, which is just up the street. It's cheaper, the service is way, way, way better and it's quick. The food is very comparable, too, and in some cases better.
I never say never, but I'm going to give FireRock a six-month break to allow them to work out the kinks.