Well, I was a customer for over 4 years and they just lost a royal customer... I've been doing my oil change / services over there for Kia Sportage over 4 years. And out of all those years, my GIRL FRIEND went there to get the oil changes done just one day, and they recommended all theses services that needs to be done...... That is totally fine until I see what is wrong with it..
First of all, this is the first time they came up with a paper that shows, what has been failed / caution... this is ridiculous because I never seen that kind of inspection paper for over 4 years until now.....(are they trying to take an advantage of her?? i dunno..)
Also, one of the inspection recommendations came as FAILED which was, perform 4 Wheel Alignment.. I got the Wheel Alignment done 4 month ago when I changed my break. I called and asked why the status showed as "FAILED", they explained it how I need to change the tire and that is why the alignment status is "FAILED"... that means they didn't do the inspection properly assuming that my alignment isn't right just because my tire is worn out..
Even though they were super expensive I've been going there because I trusted them.. but now I do not trust them at all by taking advantage of HER. Well at least that's how I feel...