I booked a flight on Spirit airlines and flew from Las Vegas to Houston and back this week. I booked with Spirit because I was looking for a cheap flight on short notice. After I booked the flight, I began reading the reviews. I usually read the reviews before I make a purchase and not afterwards. I was thinking I probably made a mistake based on the negative reviews on Yelp.
I opted to check one bag and purchased seat assignments. I arrived at the airport and was surprised to find 5 Spirit Airline employees working the check in counter. They were very friendly and efficient, and the process went smoothly. The rules were clear about the 40 pound weight limit, so I weighed the bag before I went to the airport. The plane we were taking arrived from Chicago, and they loaded the plane very quickly. We pulled away from the gate 10 minutes early, and were in the air before I scheduled departure time. Upon arrival in Houston I only waited about 5 minutes for the bag to come out.
On the return trip check in was a breeze. This time the plane coming from Chicago was about 15 minutes late so we were about 15 minutes late departing. Upon arrival in Las Vegas I only had to wait about 5 minutes for the bag to come out.
Overall I was very impressed with the flight and the service for the price. I had a much better experience then I've had on several other major carriers.