I noticed some thing that looked like sand on my wall and sent a picture into No Termites. Malcolm, the owner, emailed me back within 10 minutes saying it is evidence of subterranean termites. We setup an appt at my house for the day after Thanksgiving. We walked the property and confirmed it was subterranean termites because of all the mud tunnels on the side of the concrete slab. He explained how to best treat the termites and asked if we would like to do it today. He offered the 5 years warranty with the treatment for only $399 but hard a surcharge of $50 due to having drill in my back patio. That sounded great to me and he went to work with his helper. About 90 minutes later he was finished. When it came time to pay the bill he said since the linear footage around the house was less then he thought he waived the additional $50. I was surprised. Most things like this go up in price and he actually wanted less then he quoted me. Hopefully I won't need to use him anytime soon but it's great to know if I have any issues in the next 5 years he will come back out and retreat the house for free. Very professional business and I will recommend him to anyone that wants to treat a current termite problem or just for the protection to ensure you do not get them.