I had a battery problem and was turned away at the auto-zone right by my house, which is on baseline and priest. the staff there told me they could not find my warranty information, but they were more than willing to sell me another battery minus $50 credit for my old one since i had a 5 year warranty and the battery was under 3 years i should have gotten a new one. they were not very helpful so i walked out. Several days later took my dead battery to this store where it took Jarrett Kyle a few minutes to find my warranty info and i received my new battery without any problems wonderful service. I am a very happy customer it's a shame that the store that's a 1/4 mile from my House is so lousy