This has been my massage clinic for a year and I love it!
Appointments can be easily made by email or the phone. I usually book a month ahead to secure the exact date and times that I want. Definitely useful for December massages since they book up really fast during the end-of-year scramble to use up insurance benefits.
The reception staff are lovely and make me feel welcome as soon as I walk in. The reception area has a place to hang your coat, store your shoes (and umbrella!) and there is plenty of seating.
Your RMT will meet you in the reception and walk you to your massage room. The rooms are a comfortable warm temperature so you're not shivering below the sheets.
I've seen Sabrina, Kristyn, and Krista and all three have a wonderful touch. Each of them has taken the time to ask me about my concerns and areas for focus, and they take time to check-in about pressure and comfort during the massage. I appreciate their tips on how to loosen up at home (stretches, warm compresses, an AcuBall, etc.).
I also like that they all speak highly of each other as colleagues which makes me feel like I could see any of the RMTs there and be satisfied. Yay for TO Bodyworks!