Worst experience ever. Not only did it take 30 minutes to get through the drive thru, which is irritating enough, we got the added pleasure of not being greeted at the window until we finally honked our horn after 10 minutes of watching 3 teenage girls laughing and dicking around in plain sight. No apologies or explanation on where our food was...or how long it would take. Another 10 minutes go by and we finally get our food only to discover, as we drive away, that half the order is wrong.....so we got to hang out for another 10 minutes waiting for the correction. Oh, and the girl offered us a coin for a free drink for our troubles. Seriously, my family and I wasted all this time because of your inability to do your job and you give us a free drink? I wasn't waiting for compensation so please don't insult me with a drink for me and my family to share. A sincere apology would have sufficed.
Appropriate words cannot express these girls' lack of professionalism, respect, and accountability. Whatever manager thought these girls were a good choice to close the store should revisit the hiring and training section of the SOP. I will not be returning Sonic.