First off, the quote I received was $150 cheaper than one of the two big companies I had received a quote from before calling camelback around 4 pm on a Tuesday. They then were able to schedule me for 1-3pm Wednesday the next day! The very next day I received a call at around 11 am and it was my installer asking if I'd prefer him to just come now or wait until 1 as agreed. I really wanted it fixed ASAP so I was ecstatic to have him come earlier. He had told me it would take about 45 minutes to install my whole new windshield and was done in 20. Great install, great customer service. Highly recommend.