This place is RIDICULOUS. Yesterday I took my 2004 Wrangler in for an alignment. The alignment I was quoted was $89.95. Fair enough.
Two hours later the service guy calls back with a laundry list of items that MUST be done because he says my vehicle is unsafe to drive. The estimate was $3200.00!! Along with the requested alignment, I was told I needed a new steering stabilizer $400, new engine seals $1020, new axle seals $512, new pinion seals $237, new front brakes $200 and on and on. What?!
The huge red flags were that I needed a road balance for $100. I immediately called Discount Tire, as they do all my tires, and asked how much a road balance is...$8 per wheel. Airpark Jeep also said I needed a front and rear differential fluid change. I had just had a front and rear diff fluid change two weeks ago!
The end result is that I walked away $119 in the hole for a list of "needed" services. I have no idea if any of these item are legitimate or not and even if some of them are, I know I would be getting completely hosed on the price.
Thanks for confirming all the other horrible reviews Airpark Jeep. You have confirmed to me you are crooks and taught me a $120 lesson.
BEWARE. FIND ANOTHER SERVICE CENTER OR MECHANIC.
PS. I walked around their lot for two hours looking at new cars while I waited. Not once did someone ask if they could help me or if I was interested in a new or used car. Says to me that their sales department is just as incompetent as their service department.
*UPDATE* - After reading my Yelp review, Mark, the Service Director called and invited me to bring my Jeep back and go through another inspection with me personally. While I appreciate the follow up and willingness to provide in-depth explanations of the suggested repairs, first impressions are hard to get over. I am getting a second opinion by an independent mechanic and we'll see how the diagnosis compares. If the second opinion lines up with Airpark Jeep's suggestions, I'll certainly revise the review.