It only takes one person to make the sale transaction and .... or sometimes in certain circumstances you might need another colleague to step in for its team to make the most pickiest customer who knows what they are looking for with satisfaction by offering & extending additional extra few minutes to give them all the options that will suit their request :) and this comes to say that ... " Mr. Dave.... Had a lot of knowledge about the product he was trying to offer me while shopping for about 3 months trying to find the perfect bed & patience to assist me with finally making my decision to own thE BESTEST TEMPURDIC BED to buy with my allowed budget @ Mattress Firm " .