To anyone who carps about some minor service-related gripe, like how the girl at reception didn't smile when she greeted you, you're TOTALLY missing the point.
This place has to be the best of the Valley's upscale resorts. It's brand-new, which gives it an edge over the Phoenician and Biltmore (both of which I visited just out of curiosity), and it's gorgeous.
Even the fact that my room wasn't ready until 4:30 couldn't take away from the whole experience. Hell, the whole place could basically be self-service, and I would still have enjoyed my recent stay immensely.
I can see why President Obama stayed here, and I'm definitely telling my friends to check this place out if they're Phoenix-bound and looking to splurge.