I try, I really do. I simply never have a decent experience at Ulta. For instance this time I called ahead and wanted to make sure the specific Nars item I was intending on purchasing was in stock before going there. Note, I was running errands and figured I would swing by and scoop it up. Well...
I called m, held and waited. Waited so long I preceded to simply drive there. 21 minutes- I'm still on hold and waking into Ulta. The store, which I was still on hold with. Two employees were standing in front of the Nars, just them no customers. Please insert an emoji, rolling my eyes might be suitable. Searched for the item, luckily one left.
Yes! Still on hold.
26 Minutes, as I walk over the line. Line, always a line of at least six individuals. I hang the phone up, wait touchscreen hit the end button;)
Two cashiers, and not the two who were simply chatting by the NARS section. Waited on the line, yes, I clearly timed it. 15 minutes, give or take twenty seconds. I try about three times a year with Ulta, and always similar experiences. Store is never quite neat and tidy, as for the help well I will refrain on that.
Sephora rules.