Let me start by saying this is a beautiful shop. Quilters and stitchers alike will think they've walked into heaven. There is a wide assortment of items for either craft.
However, I have been to this shop on 3 occasions now at various times of the year, and all three times have had terrible service experiences. I am not someone who likes to have sales staff hovering over me while I shop, but I do expect to be able to locate someone when I need assistance. All 3 times visiting this shop, I have left empty-handed because sales staff (2-3 ladies, depending on the day) were too busy shouting across the shop to each other to give me a hand. In fact, on my most recent visit, not one even gave me so much as a "hello". I ended up around the corner at Lynn's, where I was promptly greeted and quickly assisted. I drop a lot of money on stitch supplies so it's their loss, I suppose.
This shop could be a great place if the sales staff gave a hoot about their customers. I will not be going back.