I've been seeing Dr. Heltzel for 2 years now and I've always been very happy with the whole office. Recently I started getting my metal fillings replaced (7 total) and my satisfaction level has only doubled with all of this work!
First off, I have a million questions regarding my complete restoration, and I've never felt rushed or pushed aside by staff. Yvonne, Rhonda, Susan, and the Doctor have all spent a LOT of time with me helping me understand my options and all the variables involved.
Then, in the chair, I've always been pleased with my cleanings, and I love the natural and holistic approach. Replacing my fillings with Dr. Heltzel has been the best dentistry I've ever had - and I've had it all, and by many dentists! I was so nervous for my first appointment, I have such negative emotions tied to the dentist chair from all my past work, I thought this was going to be horrible. I was pleasantly surprised the entire process, even the novocaine they use is different and way less intense than I've ever had. (I'm told his injection doesn't contain as many additives, like preservatives, which raise the blood pressure and give me an awful feeling when being injected.) Dr. Heltzel and Rhonda work very well together and are both so caring and kind. Rhonda really plays a great supporting role and made me feel so comfortable at each appointment, she's also a pleasure to talk to in between all the work.
I'm so happy with every aspect of Dr. Heltzel's practice that I don't mind driving a half hour from the NW. This is my favorite out of all my prior dentists. I hope I stay in Vegas long enough to get all of my dentistry desires taken care of because I doubt I'll find another dentist I trust as much as Dr. Heltzel.