If there was a option for no stars this is where I'd use it. Had to sleep on a pullout couch bed for 2 days "because they didn't have any double beds available". Although that option was purchased in advance. Lousy employees that scoff at even the simplest questions that are asked.(Billy in particular was horrendous). A management staff that takes no responsibility. Including the general manager. Want the real kicker? If you are having fibro flare ups and medicate OFF property with 100% legal medical marijuana, they kick you out, and fight very hard to refuse you a refund for the days you didn't stay there. If you're thinking about staying here, DON'T! 3 star hotel? Then Mickey Dees is a four star restaurant. If corporate sees this please contact me.