Update: Under new management. Not the same. They let almost everyone go. Went in today for an eyebrow wax, as I have for the last 4 years, and everyone is gone (including my amazing wax specialist, Son). The woman who did my eyebrows fumbled, pricked me, dripped wax within my brow line, tried to painfully pick it out, and then left a throbbing red sore on my brow from where she waited far too long between applying wax and cloth strip. She actually applied wax to part of my eyelid, I could not believe it (and I am no wax expert). I froze solid awaiting for her to rip off the strip. My brow is still hurting 8 hours later and has a huge red mark. I am so disappointed!! The price went up, too. Yep, you heard me. I paid MORE for that.