Vision Center Review ...
After shopping around and comparing prices at different stores I decided to purchase lenses for my current frames at Walmart. While comparing prices I was told at Walmart that they could put the medium weight lenses in my frames for $60 with a $10 fee for doing so. So I returned a few days later and the associate that helped me this time told me I could not put lenses in my frame because whoever fitted the lenses to the frame bent the frame and it would probably break. (They were from Walmart by the way) So instead I purchased some cheap frames and what I thought was the medium weight lenses. I have extremely bad eye sight and most companies will not sell me the thickest lenses because I would not be able to see correctly with them and they would be very heavy and not fit in most frames. So I return two weeks later to pick up my new glasses and I have the heaviest thickest lenses in my new wire rim frames! I use to work at an eye doctor selling frames; thick lenses will not stay in wire rim frames! I told this sales associate that this is not what I ordered, I wanted to purchase the medium weight lenses, and that the other associates told me they were $60, She told me they were not they were $140, well before I was told the thinnest lenses were $140. Instead of correcting the order, having me pay the difference, and sending my glasses back to get them fixed she argues with me until I just give up and tell her to return them. I am not taking glasses that I would not be able to see out of, or that are going to break just because she cannot understand that the other sales associate filled out the form incorrectly and was too busy answering phones and talking about cat's to get my order correct. My boyfriend was with me when I purchased the glasses and he confirmed that he thought I was ordering the medium weight lenses as well, the problem was this woman did not know what she was selling or how to place an order. Now my eye glass prescription is expired and I have no glasses. I have been getting glasses for 23 years and this is the only time in my life this has happened to me. Worst experience I have ever had! Never go to the Vision Center in Medina go to Strongsville or something instead!