Too bad. I went with da wife on a date to this place. I figured they were still working things out the last time I went, and gave another chance because of my several positive experiences in Chicago. Anyhow, we went on a Saturday night, no reservations, and stood at the host stand. While the hostess was trying to figure out where to seat us, her manager, or at least someone who appeared to be working in the capacity of a manager, came up to the stand and abruptly stated "we're not taking anymore walk ins." What?! This "manager" did not bother to look at us, apologize, or even see if there were other ways of addressing the situation. We should have just walked out... I guess it's kind of hard to express in writing, but she was just extremely rude in how she spoke, and didn't seem to care that there were customers wanting a seat. It turned out moments later that this "manager" was referring to seating in the dining room, so thankfully, we were seated in the bar area, with a bitterly cold draft from outside every time new patrons opened the door. The food was good, but still below what I expect from Francesca's. Our service meant well, but didn't seem to have the comfort or skill set to work at a place like this. He brought the wrong beer, he was too busy tending to larger tables, and couldn't really say much about the food other than offering his personal opinion. Adding Madison's Francesca's to the skip it list.