DONT WASTE YOUR TIME! This place is a joke! Do yourself a favor and don't sacrifice quality for convenience. They run every type of business under the sun out of one super small space...can't possibly be legal! We had a charm engraved and it looks like a 5 year old did it with a chisel. Then when we were unhappy they told us we should be lucky we got it so cheap! NOT! 20 bucks for a single letter that wasn't even centered. Told us to go somewhere else and have it resurfaced and redone. They should be the ones paying for that in my opinion! Reporting to the better business bureau!