I actually took the time to read what others have said about Japango before writing this review because I feel this strange guilt about not liking this restaurant.
I must admit before we go any further that I may be a bit of a sushi-snob having grown up in Japan and Vancouver... it's common knowledge that both places are spoiled with good sushi. It is always really important to me to find out the authenticity of the sushi restaurants before I go and since Japango was recommended to me as authentic and good, I had relatively high expectations. BOO fricking URNS.
The layout is absolutely horrendous. I showed up mid-afternoon (thereby missing the decent lunch prices - another boo urns) so there was only one other party of 2 in the restaurant. Thus, my question: WHY were we still shoved to the tiny table by the window, which, in the process of squeezing in, gave me several bruises and cramps in my back and legs? Unhappy camper already. To make the sitch worse, there was a really annoying fly that wouldn't go away.
As I mentioned, we missed the lunch prices which really sucked because dinner prices were kind of ridiculous. Since we were there on a whim and did not intend on a fancy meal, we just ordered four different rolls. They were OKAY at best. The spice that they used for the spicy rolls were pretty spicy - I like spice so I wasn't bothered, but those spice babies might want to watch out. I don't think that the spice complemented the rolls though, which is really unfortunate because by this point the restaurant has already lost enough points with me. The rolls were cut into 8 per, which is a decent portion size I guess... but considering this was our "simple lunch in a pinch" it really should not have cost us over $30 for such an unmemorable meal.
And final comment on the authenticity - perhaps other Yelpers can help me clarify: is it really authentic? Because I tried speaking Japanese to the waitress and I don't think she was. The chefs were definitely NOT Japanese. So, HUGE BOO URNS for failing on the main reason I was lured there. I probably wouldn't go back... I'll just fly to Japan the next time I crave "authentic" sushi, no big.
atmosphere - 1/5
service - 3/5
food - 2/5
price - 2/5