Most stylists in this salon are Japanese on a temp work visa, so be careful not to get attached to one of them. I have in my history of using this place got a do from about 4 of them with slightly variable consistency, but good quality result overall. Mr. Cooney seems to be doing great selection work with all new stylists. Not insignificant benefit - they wash your hair with really good head massage, and generally make you feel relaxed and comfortable. Must be Japanese commitment to great quality service. With moderate price ($40 before tips) this place definitely delivers good value for the money.