Yesterday one of representatives show up at my door and schedule an appointment.
Today I got visit from Field Representative Jonathon Moebius, and I can say, it was spectacular! I talk with some representatives from other companies before (like A...n windows, , Jel...n, etc) but this one is the best! He is most knowledgeable and patient, friendly and attentive to details representative I ever seen! He just totally amazing! He explains everything about company, about how windows made, why gas - filled windows better, what difference between models with aluminum parts and high-end materials what in Universal Windows, what difference between models and how to choose color, difference between ways how they can be installed, how company find a way to deliver best price for the customer..... and that amazing "double lifetime" warranty for windows AND parts! And workmanship satisfaction warranty! And windows actually custom-built, not prefabricated!
Now I think Universal Windows probably best windows on the market, and seems like company has most knowledgeable staff! (Ask representative to show you the sample and how it opens up from top & bottom & even flips! Amazing! ) Little bit pricey but amazing quality!
And Jonathon Moebius is the best!