A friend of mine plays there on Mondays...so we wanted to surprise him and go watch him play. So I called about 3pm to find out what time he goes on. Here's how the conversation went:
Me: **ring ring**
Rula: This is Steve
Me: Hello is the Rula Bula
Rula: Yeah
Me: I was just wondering what time Shelby goes on tonight?
Rula: I don't even know. Probably 9, 9:30, 10
Me: Can you get me someone who can find out?
Rula: No, there are no managers here. (He hung up at this point)
I don't know about you, but that was not customer service at all. So I waited an hour, called again. This time got a girl. I knew she would be better then the last guy cause she answered the phone..."Thank you for calling Rula Bula. How can I help you." Much better then, "This is steve".
She told me exactly what time Shelby went on and let me know that they serve food til 10p.
So we got there about 8:30p. Ordered drinks and food. Was enjoying ourselves until the server came over and told us she was going to have to close our tab because she was leaving. That is one of my biggest pet peeves, when I am forced to close my tab cause that person wants to go home. Why can't my tab just be transfered to someone else?
So we're enjoying music and the bartender comes to clear our glasses and my friend ask her if he could have another stella. She doesn't say anything and just walks away. 15 mins later we're looking for her to find out about the stella, we make eye contact with her from our table and motion for the stella. She points to the end of the bar. Apparently she served it when we ordered it and then just left it at the bar and never said anything to us.
I used to like hanging out at Rula Bula, but it seems that lately it's gotten expensive and the service has gone to shit. I don't know why they tell you that the pints of beer at $4.50, when they are actually $5.50. I won't go back anytime soon. I'll stick to Fibbers and The HatRack Pub.