I called to get an estimate. A project manager came by and looked, but never sent an estimate or called me back. I wasn't in a hurry, so I didn't follow up immediately.
After a few weeks, I called him back and heard a message indicating that he was no longer with the company, so I left a message for his replacement. I eventually spoke with the new project manager, and he said he couldn't find any information. I asked if he could come and give an estimate, and he said he would call me back. He never did.
I called their main number and had a similar conversation. They said someone would get back to me, but nobody did.