I ordered the Triple Treat Box to see what it was all about. Spent about $30 total and waited the "45 minute wait time", fair enough.
The delivery driver shows up, doesn't follow my instructions to CALL ME instead of knocking.
Whatever.
So, I take my order which was in three separated boxes. I was sort of disappointed because the advertisement showed it all in ONE box. Okay, moving on.
I open the pizza and it's cold. COLD. Not luke warm. It's cold. It was hard and dried out with little to NO sauce as if it sat out for a long time. GROSS!!!! So obviously I'm livid and called the store.
Some girl named "cat" or "kat" answers. I inform her that i'm highly disappointed with this situation and included all the details listed above. She tries to bribe me with a gift card off my next order. Next order? I told her I'm never ordering this food again. Her reply was "sorry".
I demanded her manager and got my point across. Try #2. Let's see how this goes. I work customer service. Two can play the same game. Next attempt is corporate for me.
Happy holidays? Hah.