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Namespace Prefixes

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Statements

Subject Item
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rev:Review
schema:dateCreated
2015-10-20T00:00:00
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n3:funnyReviews
0
rev:rating
2
n3:usefulReviews
2
rev:text
I had a wonderful time staying at this hotel and my review would have been much higher if I wrote it on the plane ride home. To be fair I will list the good and the bad. For those who do not care for details the shorthand version is, great hotel to stay in, but watch your bank account closely. During: The hotel is nice, everything was clean. The bartender is a fun time, I reccommend having a drink with him before heading out for the night. The only slight issues I noticed during my stay were that the location is not walking friendly to anything so I would suggest downloading Uber if you do not have a car and that the front counter is over priced (Over $5 for 2 small water bottles). That being said I would have given the hotel at least a 4 star rating upon check out. Post: When I checked out I did not have any charges on my account. A few days after returning home I noticed a $5 sale charge pending on my account from the hotel. I thought it may have been a hold fee from when I put the card down for incidentals, but called to have it corrected once the charge went through. Customer service was very nice and told me they would credit the amount back to my account immediately. Rather than fixing the problem they charged me yet again. I called back a few days later once that charge went through to have the double charge corrected and was told a manager would refund both charges and I would get a call within 30 minutes. After 24 hours of no contact from a manager and no update to the charges I took the dispute to my bank. Within 2 minutes my bank refunded my money and I can end my pointless 2 week attempt to work with the hotel staff.
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