I dealt with Roxy. I scheduled an appointment for her to come to my house to measure and bring me some samples. On the day of the appointment she called to tell me that she did not have the samples with her but she did want to come by and measure and see the other flooring in my house to try and match. When she got to my house, she kept mentioning a tile which looked like wood- which I told her specifically that I did not want tile.
Then when she told me her pricing ($3/sq ft) for installation. I told her that she was double the price of others. She explained that her company has to hire a subcontractor and then still make a profit. So- they are basically a middle man.
She then stated that she would come back the next day and bring some samples. She never showed up or called. Very unprofessional.
My suggestion is to eliminate the middle man and find someone who installs themselves.