UPDATE: The new owner, Lixia, invited me to return since my last visit and I had a much better experience. Great customer service, polite and friendly. I asked for an iced tea and there were several interesting options. I chose the one recommended to me, a cactus-something, and it's great. Changed my review from a 1 to a 5 star. So if you've had a bad experience in the past, give it another shot with the new crew.
Terrible. I will never waste my money here again. Yeah, sure, the gelato isn't bad, but the price is ridiculous! My friend and I got two one-scoop servings and two iced coffees... I don't remember the exact total, but I remember thinking that we could have gone out to lunch and had a full meal for the same price. There's better gelato in the area, for a better price. When we walked into the store, there was a women and what appeared to be her child sitting at one of the tables playing with their laptop. The woman got up and serviced us. She was kind, so the service was fine, but what I found to be very strange was when another family of customers walked in and while the woman was ringing us up at the register, the child (who appeared be be around 11 years old) went behind the counter and was serving the family of customers (handing them samples). I'm usually not one to care about this, but isn't that girl supposed to have a food handler's permit to be doing that? It just seemed a bit unprofessional. Overall, the experience is just not worth the cost. Also, we weren't impressed with the coffee. I definitely don't recommend this place to anyone.
**EDIT** After doing some reading, I can't find anything about an age requirement for a food handler's permit in Arizona, so I'm just going to go on the assumption that the child had one... just doesn't make sense to me, but whatever. The ridiculous prices alone are enough to give this place one star.