We did not have a major issue, but right before thanksgiving our garbage disposal broke and my home warranty scheduled me with them. They came in, inspected and replaced the garbage disposal the same day. Nothing out of ordinary except the guy working on the appliance had to take too many work calls, and I got worried at some point he will miss something, but he was professional, and got everything done without any issues. and kept the area around him clean as well. I waited about 7 days to post this comment to see if there were any issues that come up after the installation, and s far there are none.