I was not happy with service from Scott Clark Toyota. At first , I was impressed with their large selection of vehicles to choose from. After I purchased my new Prius, I was very pleased especially with Mr. Rucker and the sales team, however, the trouble began almost a week after I purchased my car with the finance department. I got a call from Mike in finance to ask about my husband's car loan we had with SETF. He told me that because of of that loan, the bank wanted to take back the o% on my new car unless we pay off the remaining balance on my husband's car (we only had four payments left on it). As I finance manager, when a credit check is run, the bank should have that information already. Why wait almost a week to go back and tell me the loan I was approved for at 0% is off the table? My husband and I paid off his car because we were told by Scott Clark we'd lose our interest free terms of the loan. The other problem came almost three weeks later when I noticed my 30 day tags were about to expire. When I purchased the car, the dealership said my plate would be mailed to me. When I called the DMV to inquire about my license plate, there was no record of my new car in the system. The DMV told me to contact Scott Clark. I called only to find out my license plate had been there for two weeks! No one bothered to mail them or call me with the option to pick them up! From now on, I will have my car serviced at Toyota of Concord (Hendrick Toyota), which is where we bought my husband's Toyota four years ago. I'm only sorry I didn't take my business there in the first place.