I ordered a sectional couch from Basset on Sahara. I paid $7,800 hoping it would be of quality since it was being made just for me. When it was delivered I noticed that the pillows didn't fit properly. There were large gaps between them. I also noticed that the sections didn't fit properly with large gaps as well. Also the piping around the seat cushions were all uneven and didn't match up. Definitely not a quality piece of furniture! I called the store to complain and finally two gentlemen came out with a bag of stuffing thinking that would fix the problems. They took photos and said someone would call me - no one did! I finally called the store and was told by a customer service rep named Mike that he needed to check with the warehouse on what they could do to fix my problems and that he would call me right back. No call, so I called again. He then told me that there were a few people ahead of me and that he will get back to me as soon as he gets an answer from the warehouse. No call as of yet!