I have lived at the Tesora property on Post Rd for 9 months and had a great experience with staff and the facilities they provide. However, I was informed that my rent would increase by $125/month if I sign another 12 month lease. I find that to be astounding. I toured several other properties and asked them what their typical increase is each year. ALL of them said they will not raise rent more than $25/month.
When I mentioned this issue to Ovation, the management company, they told me the housing market has gone up so rents should too. They said they could bring in new people at that higher rate. They have no regard for customer loyalty. I have been a great tenant and have always paid rent on time, cleaned up after my pet, and have been respectful towards others.
I did not want to move, but I want to be with a management company that I can trust for years to come. I have noticed other residents who are deciding to leave as well because of their rent hikes. I cannot recommend them.