Well on the day I visited the line was 2 hours long and customers were limited to $50 before tax orders. As a former York University student of the late 1980's a 2 hours line is no biggie. I had a fully charged phone and my EarPods.
The line took me 2 hours and 15 minutes to meander through. Once in, the place runs pretty efficiently. I ordered two buckets of chicken (6 pieces each) with fries, mashed potatoes with gravy. I got one Yum Burger, three Pineapple pies and a Pineapple quencher.
After such a wait the Quencher was served first and was downed. I did like the drink. I just wished they had refills or a larger size.
The Yum burger was pretty ho hum.
I took the rest home. The food was still pretty warm. The chicken was somewhat anticlimactic. The daughter feels Popeye's was far better. My wife, the one who sent me to Jollibee, was underimpressed. The fries were OK and the mashed tasted like instant.
I was hoping the food lived up to some of the Yelp! Reviews. Sadly there are better fries chicken out there and if you enjoy a good burger then this is not your place.