I'd give them a zero if it where possible. Usually I don't care if the employees are rude and don't want to do there job, it's whatever. Today though one manager was such a jerk and didn't even try to correct the error that was made. Like I get it you have a lame job but at some point you have to do your job. I was so mad I use to go weekly now I'll never again. I even cancelled the charge on my bank card. So beyond rude. If you hate your job that much don't take it out on the customers like just go home. Rude blonde lady.