We were referred by our realtor to this company when we needed a plumber within one week of moving into our new home. Steve was very courteous on the phone, and apologized for not being able to come out that evening ( it was 3ish when we called) but would be out the next morning first thing. He called the next morning to make sure it was ok to come out. Quoted a fair price for the work, and arrived promptly. He was able to clear the clogged main line quickly, put a camera in the line to show me what was going on, and was very patient explaining everything as he went along. I would recommend Steve to anyone needing a plumber.