Great food, amazing Vegetarian and Vegan options, and the people working here are quite kind and seem happy. Service is AMAZING! So many vegan, GF, and vegetarian options!
To improve the menu, add some romaine or red or green leaf lettuce to some of the menu items so it's not all the same salad mix & dressing on most items. The salad mix used is high quality but the same mix is used for the side salads and the veggie sandwiches. So when you order one of their amazing veg sandwiches like "Tree of Life," it is topped with all the same salad greens & same dressing that fill the plate next to it. Also, add a nutritious mocha smoothie option. Competitor G&Proteins has an good one with coffee and dark chocolate and greens that you guys could totally improve upon.
To improve the ordering process for customers, bring back the labels on the backed goods / desserts. Labels have been gone for a long time now and so you have to ask about each one of the items since they aren't on the menu. I feel bad for the employees and for the people behind me if there's a line. It's hard enough to pick a dessert from a case without looking at all these amazing options and not knowing anything about them.
To improve customer satisfaction, bring back the teacher discount you offered for years!