My first experience at this chain... I usually try to eat local when traveling but my partner wanted to eat here. The service was absolutely some of the best I have ever. Our server was Matt, he knew the menu forward and back and even offered us an appetizer that wasn't on the menu, blacked alligator, crazy good. The food was great as well, I ordered the Caribbean lobster tail, it was huge and very flavorful. We did have one mix up with the kitchen but Matt explained the situation and handled it. One of the best dining experiences ever. Check them out, and ask for Matt, you won't be disappointed.