We went to several places and we were struck with the responsiveness, the explanations, and professionalism. They did a wonderful job in a timely manner. They did a great clean-up and talked us through the monitoring system. I would not hesitate to recommend this company. However, as the years go by, they are less responsiveness. We have asked questions about battery back-up and adding more panels and never get a response back. This is unfortunate because they would have gotten 5 stars from us. Everyone was personable and they were a job to work with. So, I dinged them for their lack of responsiveness after the job.