There certainly was nothing wrong with my experience here - the service was excellent, the atmosphere is very cool, they have an impressive draft list - but I just don't see what the buzz is about with the food. I am not complaining about it by any means, but it just didn't knock my socks off. Our order included the signature burger, sweet potato fries, and the chicken salad sandwich. The fries were great. The burger was well constructed, though the temperature was a bit over the medium rare that I ordered (this is also how they recommend it). I'm not surprised as the patty was probably only half an inch thick. It was still juicy and the flavor was fine. The chicken salad sandwich was gargantuan, but its contents were a bit lacking of flavor and the chicken was a touch on the dry side.
All in all, it's certainly worth a shot if you've never tried it. I didn't really see the value in it at the moderately high prices so I doubt it will come to mind when deciding on where to eat, but maybe it'll do it for you.