First time going to Wally's AND MY LAST. I wanted a steak so my bf suggested Wally's we paid $40 for both of ours and asked for medium rare.. We got really stiff hard as rock steaks... I work in the culinary proffesion so I know what a medium rare steak, and what they served wasn't it. I decided just to talk to one of the cashiers. The cook came up and yelled at me what the problem was..I just said my steak wasn't done the way I asked. She started yelling cursing and I got so upset I went back to my seat. She started saying medium is the same as medium rare. Cursing under her breath for the whole restaurant to hear. And literally shouting at me across the room! I'm not so upset about the steak. Or whether they could replace it or not.. I'm upset how the cook shouted at me across the room. I am not ever going to be eating there again. Ruined my day. I was humiliated.. Thanks for my first and last ever experience.