For the life of me I can not figure out why we STILL continue giving this location the benefit of the doubt. There has not been a single time, and I'm not exaggerating at all, that we have visited this drive through and had our order correct. When we started coming here a few years back we would simply drive all the way home before opening the sack to major disappointment. We would call and sometimes go back, sometimes be told we could come back the next day. We didn't go that often, too much of a hassle, but the kids can easily be fed chicken legs without complaints and in terms of distance KFC is just as far. When you don't have the energy to cook I prefer the mashed potatoes at Popeyes or else it would never even come up. After a number of visits and complaints you expect a change to be made, perhaps training, and so personally I still didn't check the order before leaving if I was driving. I expect it to be correct! My wife began checking before leaving the parking lot but I'm usually driving. There were even times I would opt to eat in simply to save myself the frustration of dealing with it at all. Here's the thing: you check your order but you don't do it at the window because you try to be polite and get out of the way of those behind you. No matter what the order is incorrect and you HAVE TO PARK AND GO INSIDE! It makes me angry so I have said that we should just go inside anyway to save time since we'll be in there regardless. Sometimes you aren't dressed for that though and so lately we make s habit of just checking, no matter what, before leaving the parking lot. I almost lost it today! Once again there was missing food from my order. Mind you at this point I have s helmet on my head because I'm missing part of my skull which gets uncomfortably hot and I wasn't really dressed to walk inside but at least I had shoes on which my wife did not. So I got to go inside and retrieve the missing chicken. Every time! It's not as though you can even have s pleasant experience while ordering because something is wrong wth the intercom system and you find yourself repeating your order multiple times, with no visual confirmation. Sigh. Like I said, if my children, and really it is just the six year old at this point the older one is easier, weren't so damn picky we'd have more options. The worst part about today? IT WAS THE MANAGER WHO SAW ME COME INSIDE FOR MY MISSING PIECES! When I mentioned to her the frequency of the problem she simply said "Oh yeah" AS IF IT WERE NORMAL TO GIVE PEOPLE WRONG ORDERS! I never check my bag at chick fil a, thankfully that's open close enough that I never have to visit this Popeyes any longer. Today just happened to be Sunday, only reason I went. No more, not doing it.