I had an appointment to have work done on Monday and received a call the handyman was ill. The appointment was scheduled for Tuesday. I stayed home all day and no one came. I called several times and left messages trying to find out status. I called Wednesday morning and was told the handyman has a medical issue and could not make the appointment Tuesday. The appointment is as scheduled for Thursday and again a no show. I called and the handyman answered the phone. Again, he explained his medical issue and I told him I deserved a phone call that he wasn't going to make the appointment. He told me he is on pain medication and I told him I understand illness but no showing up and not a simple phone call to me was making excuses. Never use this company because they will string you along. This company was referred by a family member who used them. They had a good experience while mine was the polar opposite. I'm now trying to find another vendor to do the work and I've wasted a week.