I hate auto repair shops. In a past life I sold cars and I know just what a money trap these places can create for the uninformed. I have been in the area for over a decade and have yet to find anyone I would be willing to go back to; until today.
I had some brake work that was needed and Gene took care of me at a fair price in a more than reasonable amount of time.
But that's not what is important here.
I got to spend a few hours in his lobby while he assisted other customers; explaining things multiple times that should have only been explained once. offer deals and discounts to get people on the road in the most efficient way possible for all concerned, giving suggestions that would get people back driving that profited him in no other way other than karma. One was even a little argumentative and he was polite and professional the entire time. This is the type of place you would send your family members to, the ones you like, not the other ones.
Gene is a saint. Not that I want to have to ever go back for car repairs, but if I do, I know where I am going.