I've had a pleasant experience with El Cortez. Ashley, Tori and Cassie were very helpful during my initial move and went above and beyond to accommodate me. The maintenance team, Elliott and Galdino have always responded immediately when there was an issue with my room and I'm very pleased with their work efforts. I'm seeing new updates to the building made often, cleaning crews to shampoo the carpets in the halls and pest control every Thursday. El Cortez is also nicely situated in Downtown Phoenix next to I-10 and close to grocery stores and businesses.