First morning I ordered a burrito and 20 minutes later the server asks how everything is and I say all good just waiting for my burrito. She forgot my order.
Second morning just thinking it is a slip up. This time breakfast burrito arrives with no salsa or hot sauce. Fifteen minutes of trying to get anyone's attention (server had blinders on) I finally went to the bar and caught the server (same one from first morning) and told her the food was now cold an I don't want it. She wanted to charge me for it so I pointed to the table to show her it was untouched. She complied.
That is two times I have had an issue during my stay in the hotel at this restaurant. Cool thing is that the executive chef came out to meet me just before leaving the hotel and apologized on behalf of his staff and advised he would speak to them. That is why I am not rating this lower than three stars.
Rant done - glad the exec chef actually wanted to meet with me. Will try again next stay.