Great experience. I've gone twice so far (once in the day and once at night). Both times the staff were very friendly and answered any questions i had. So much fun falling from the top of the stratosphere and a great feeling afterwards getting applauded by the people sitting down below. The only reason i give 4 stars instead of 5 is because i feel the price should be cheaper, especially for photos and video. Instead of using a USB i wouldn't of minded to just have them emailed or sent to me by other means. Great time though nontheless and would definitely recommend trying at least once at night when the town is lit up.