Ugh....I am extremely disappointed with this location. I have been to The Works in downtown Brampton a few times and always had a good experience. Yet today, when I came to this location, I'm just sad. I had been looking forward to coming to The Works allll day and all I got was a poor excuse for a Crappy Tire burger and an undercooked poutine with cold curds and lukewarm gravy? The crappy tire burger has grilled pineapple, sweet and tangy sauce and Brie cheese...I just feel like there was no effort placed in preparing my burger. I got the littlest amount of cheese, pineapple and sauce that all I could describe the burger as is sad. And when it comes to the fries, how dare you serve undercooked/cold fries to your customers. The server said it was cause they don't have a heat lamp but that shouldn't matter because the fries should be made fresh to order and not sit under a heat lamp either way. Overall, I will never come back to this location and I hope they take the negative reviews to heart and do something about it!
Ps. The server (cute with silver hair) was really nice and attentive and dealt with our fry complaints well so the service was the only good part of the whole experience.