I would have given Ricks a 4 star review if not for the low and rather lack lustre level of service.
We got there at 12:30 pm on a Saturday afternoon to a somewhat empty restaurant so the staff wasn't very busy at all.
We ordered the dosa burger combo with the chaat fries.
Let me start by saying that the food was absolutely delicious however a failing grade to the level of customer service. We had asked for the burger to be cut into two but was told by the person taking the order that the kitchen wouldn't do it because of 'hygiene issues'. Why? Are your kitchen knives dirty? Is the kitchen not clean? That excuse would have better been stated as, 'we are lazy and don't want to'. A staff member was eating behind the counter and then handling the food as it came out of the kitchen. The staff was very polite and nice but did seem quite lazy.
The dosa burger was so good. It had a potato patty that was crispy on the outside and soft on the inside with just the right seasoning and spices. The chaat fries were battered fries that had what I will describe as an Indian salsa on top with possibly tamarind sauce. Oh so good!
Food: 8.5/10
Customer service: 4/10
This place would be full if their service was better.